Samputensili Master: the Feedback Interview

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The first lesson of the Samputensili master basic course on the gears tooth machining took place at SAMP Group Headquarter in Bentivoglio, last week.

This new activity has been totally organized and promoted by Samputensili Cutting Tools and it is addressed to all Companies looking for some training solutions for those employees which are engaged daily in the design, production, and control of cylindrical gears, as well as in the purchase of the right gear cutting tools.

There have been many subscriptions to the initiative, including Samputensili’s long-standing customers and partners as for example the Bonfiglioli Group – a control and power transmission’s world leader – which provided three of its process engineers with the possibility to take part in the Samputensili Master Basic Course.

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At the end of the training day, during which our Application Engineer Cosimo Caforio dealt with the main issues on the gears tooth machining allowing participants to see first-hand the different production process phases, we asked Raffaele, Massimo, and Alex – the Bonfiglioli representatives – to provide us with a feedback on the training experience lived during the day.

They unanimously stated the basic course is very useful both to deepen the gear’s fundamentals and its manufacturing basic methods and to keep up-to-date with the cylindrical gears tooth machining latest developments.

To confirm the course’s usefulness, the engineers have also underlined how the information acquired could be extremely profitable to carry out their daily working activities. As a matter of fact, a deeper production process knowledge can frequently minimize the risk of errors and bring to the design of meliorative solutions.

Minimizing errors and improving the manufacturing solutions are indeed the course aspects that have pushed some of the participants to sign up to other Samputensili Master modules such as the advanced course, the sectorial courses (about hobs, shaper and shaving cutters) and the application courses that totally aimed at identifying and solving production problems thanks to the right graphics interpretation.

We can, therefore, affirm with pleasure the Samputensili Cutting tools approach not to stop at the mere product’s sale but to support the customer through a shared growth path thanks to customized training and consultancies, has been positively embraced.

According to the words of Raffaele, Massimo and Alex, only the supplier, which manufactures the gear cutting tool, is fully aware of the technical specifications and potential of the product sold and this is exactly why his support is essential to allow the customer to take total advantage of the purchased gear cutting tool.